Syntax Privacy Policy
Last Updated: November 20, 2024
We take privacy seriously. The purpose of this document is to provide you with information on Tensor's use of your personal data in accordance with applicable law, including, but not limited to, the California Consumer Privacy Act (as amended) and, in respect of any EU data subjects, the EU General Data Protection Regulation (together, the "Data Protection Legislation").
If you access or use the Agent Platform, Tensor will ask for, collect, and store Personal Data about you (your “Personal Data”). We would not be able to provide the Agent Platform without the Personal Data you provide us, which is why we want you to know that we take our responsibility to protect your Personal Data very seriously. We also want to make very clear how we use your Personal Data so that you can make informed choices about your use of our Agent Platform. 
This document (our “Privacy Policy”) explains how we collect and use your Personal Data, how and with whom we share your Personal Data, and how we protect your Personal Data. This Privacy Policy applies to our website located at https://syntax.spectrallabs.xyzand the Agent Platform, and is subject to the Syntax Terms of Use available at https://spectrallabs.xyz/termsofuse (“Terms”) and Agent Creator Terms of Use available at https://spectrallabs.xyz/agentcreatortermsofuse. All undefined capitalized terms have the same definition used in our Terms. 
If you do not want us to collect Personal Data from you or share Personal Data with any third parties or otherwise disclose your Personal Data, you should not use or access the Agent Platform. 
1. Personal Data We Collect
In the table below, we provide the list of categories of Personal Data that Tensor has collected within the last twelve months and some examples for a better understanding. We also have identified the main sources and purposes for collection:
Categories of Personal Data
Examples
Sources of Personal Data
Purposes for Personal Data Collection
Consumer Records
Public wallet address and usernames
Public Blockchain Consumer directly
  • Creating user accounts.
    To conduct transfers of digital assets. 
  • To conduct transfers of digital assets. 
2. Personal Data Shared with Third Parties
Except as described in this Privacy Policy and unless otherwise expressly authorized by you in writing, Tensor will never share, sell, or communicate your Personal Data to or with anyone for any reason. We only share and disclose your Personal Data with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection.
Categories of third parties with whom Personal Data has been shared
Why we share your Personal Data
Is Personal Data shared for a business purpose?
Business Partners
We may share or transfer your Personal Data with our business partners and other related projects for the purpose of fostering community engagement.
Yes
Purchasers of Our Business
We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Yes
Law Enforcement
We may share your Personal Data in order to comply, as necessary, with applicable laws and regulatory requirements, as well as legal process, respond to mandatory legal or governmental requests or demands for information, enforce our agreements, policies, procedures and terms of service, and protect ourselves, our customers, or the general public from illegal activities.
No
3. Cookies and Trackers 
We also use cookies and other activity tracking tools to help the website work better. These tools allow us to:
  • Perform website analytics;
  • Improve the advertisements you see;
  • Prevent fraud and prevent attacks against website; and
  • Advertise products and services, and additional products and services from our partner companies.
We use cookies and trackers to assign you a unique identifier so we can record:
  • Websites you visit;
  • Length of time the advertisement was visible; and
  • IP Address.
You can block cookies at any time using your web browser settings, but doing so may limit your browsing experience and your ability to use certain features of the website. We do not currently respond to “Do Not Track” or DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
4. How Long Do We Keep Your Personal Data?
We keep your Personal Data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. Even after we delete your Personal Data, we can retain copies of information about you for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to collect fees owed, to resolve disputes, to address problems with our services, to assist with investigations, to enforce our Terms or other applicable agreements or policies, or to take any other actions consistent with applicable law. If you ever decide to stop using our Agent Platform, you can request we delete your Personal Data by emailing us at info@spectrallabs.xyz. We expect to delete your personal data (at the latest) once there is no longer any legal or regulatory requirement or legitimate business purpose for retaining your personal data.
5. California Privacy Rights
As a California consumer, you have the following choices regarding our use and disclosure of your Personal Data subject to certain limitations under the California Consumer Privacy Act (“CCPA”):
  • Right to know. You may request, up to twice in a 12-month period, the following information about the Personal Data we have collected, used, disclosed or sold about you during the past 12 months:
    • the categories and specific pieces of Personal Data we have collected about you;
    • the categories of sources from which we collected the Personal Data;
    • the business or commercial purpose for which we collected the Personal Data;
    • the categories of third parties with whom we shared the Personal Data; and
    • the categories of Personal Data about you that we disclosed for a business purpose and sold to third parties, and the categories of third parties to whom the information was disclosed or sold.
  • Right to delete. You may request that we delete the Personal Data we have collected from you, subject to certain limitations under the CCPA.
  • Right to opt-out from sale of Personal Data. You have the right to opt-out of the sale of your Personal Data. We do not sell your Personal Data. 
  • Non-discrimination. The CCPA provides that you may not be discriminated against for exercising these rights.
To submit a request to exercise any of the rights described above, you may email us at info@spectrallabs.xyz or sending a letter with your request to [ADDRESS]. We may verify your identity before responding to your request.
Consumer Request by an Authorized Agent
If any authorized agent submits a consumer request under the CCPA on your behalf, we require the authorized agent to submit the following information so that we can confirm their authority to act on your behalf:
  • Evidence of authorization to act on behalf of the California consumer: (1) California Secretary of State authorization, (2) notarized written permission from the California consumer, or (3) power of attorney.
  • Evidence of identity of the California consumer: (1) first and last name, (2) email address, and (3) password.
6. Your Data Protection Rights Under the General Data Protection Regulations (GDPR)
If you are a resident of the European Economic Area, you have the following data protection rights:
  • If you wish to access, correct, update, or request deletion of your Personal Data, you can do so at any time by emailing info@spectrallabs.xyz. If you request deletion of your Personal Data, your Personal Data will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law, or in accordance with this Privacy Policy.
  • In addition, you can object to the processing of your Personal Data, ask us to restrict the processing of your Personal Data, or request portability of your Personal Data. Again, you can exercise these rights by emailing info@spectrallabs.xyz.
  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing info@spectrallabs.xyz.
  • Similarly, if we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
7. Legal Basis for Processing Personal Data
Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which we collect it.
However, we will normally collect Personal Data from you only (i) where we need the Personal Data to carry out our obligations under the Terms; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating and improving our Agent Platform, or for the purposes of detecting or preventing illegal activities.
If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data).
8. International Data Transfers
Due to the international nature of our business, your Personal Data may be transferred to jurisdictions that do not offer equivalent protection of personal data as under the Data Protection Legislation. In such cases, we will process Personal Data or procure that it be processed in accordance with the requirements of the Data Protection Legislation, which may include having appropriate contractual undertakings in legal agreements with service providers who process Personal Data on our behalf.
In particular, we may store and process your Personal Data in the United States. If you use the Agent Platform from outside the United States, you acknowledge we may transfer your Personal Data to, and store your Personal Data in, the United States, which may have different data protection rules than in your country, and Personal Data may become accessible as permitted by applicable law, including to law enforcement and/or national security authorities in the United States.
9. Automated Decision-Making
We will not take decisions producing legal effects concerning you, or otherwise significantly affecting you, based solely on automated processing of your personal data, unless we have considered the proposed processing in a particular case and concluded in writing that it meets the applicable requirements under the applicable laws and regulations, including the Data Protection Legislation. 
10. How We Protect Your Privacy
We are committed to protecting the privacy and confidentiality of your Personal Data. We limit access to your Personal Data to our authorized employees or agents and we contractually require our business partners and service providers to limit their use of your Personal Data. We also maintain physical, technical, and administrative safeguards to protect your Personal Data against loss, misuse, damage or modification, and unauthorized access or disclosure.
11. Third-Party Links
The website may contain links to other websites or apps. Your access to and use of such linked sites is not governed by this Privacy Policy but, instead, is governed by the privacy policies of those third-party websites. We are not responsible for the Personal Data practices of such third-party websites. Please review the privacy policies of such sites before you disclose your Personal Data to them.
12. Children’s Privacy
The Agent Platform is not intended for children. We do not knowingly collect, use, sell, or share any Personal Data from anyone under the age of 16. If we become aware that a child under the age 16 has provided Personal Data to us, we will delete it. We do not market products or services for use by children. 
13. Changes to this Privacy Policy; Other Policies
We may change this Privacy Policy from time to time to reflect changes in our practices concerning the collection, use, and sharing of Personal Data. The revised Privacy Policy will be effective immediately upon posting to the website. If you continue to use the website after we make changes then you will be deemed to have agreed to the changes, so please check this Privacy Policy periodically for updates.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact: info@spectrallabs.xyz.